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How AI transforms Microsoft Bing and Edge into your web copilot

AI-powered Microsoft Bing and Edge have revolutionized the way we interact with the digital world. With the power of artificial intelligence (AI) at their core, these platforms have transformed traditional search engines and web browsers into intelligent assistants capable of understanding user intent and delivering personalized experiences. Let’s look at how AI-powered Microsoft Bing and […]

8 Unconventional Strategies For Captivating Your Customers And Crushing Your Competition

What would it be worth if prospects and customers truly saw your company as unique? In her book, “Different: Escaping the Competitive Herd,” Harvard Business School marketing professor Youngme Moon argues that “the ability to compete is dependent upon the ability to differentiate from competitors.” However, she goes on to say that “the number of […]

Robin’s Top 10 Rules For Salespeople

You Have To Be SOLD Before You Can SELL. If you’re not excited and deeply passionate about what you sell, figure out how to get excited — or find another job. Talk to someone who is passionate about a hobby, and they’ll “sell” you on why it’s so exciting. They don’t need a script or […]

Stop Calling It A Labor Shortage It Is A Turnover Crisis

The Statistics Are Alarming A record-setting 10.1 million jobs opened in the U.S. 11.5 million workers quit just in the second quarter of 2021. 41% of the global workforce would consider leaving their current employer within the next year. 54% of Gen Z are considering quitting. The “Great Resignation” is a mass, voluntary exodus from […]

12 Principles That Make A Champion On And Off The Field

Emmitt Smith is best known as the NFL’s all-time leading rusher, a Pro Football Hall of Famer, and a “Dancing with the Stars” champion. But he’s also a respected entrepreneur, sought-after speaker, bestselling author, and one of the most valuable personal brands in the sports-entertainment field. As chairman of E. Smith Legacy Holdings, a successful […]

Customer Loyalty Strategy: Screw Up First

One of the key characteristics of the top customer experience brands in the world is that they are “Zero Risk” to do business with. A Zero Risk business isn’t one that never makes mistakes; every excellent customer service company drops the ball from time to time. The secret to what makes these top brands Zero […]

Unmitigated Discipline Military-Tested Leadership Strategies From A Navy Seal to Guide You In Everyday Battle

In 2004, Ramadi, Iraq, became the center of control for the Middle Eastern terrorist group al-Qaeda. Two-year battles ensued over the city of 500,000 people, during which the rule of law was nonexistent, bloodshed was constant, and devastation was unrelenting. US forces posted battle stations within the city and managed to keep al-Qaeda at bay […]

When Is Marketing To Blame When Sales Don’t Happen?

My philosophy about marketing is, and always has been, that if I spend a dollar on marketing today, I should be able to directly point to a sale and tangible ROI from that investment as quickly and efficiently as possible. In my world, we don’t count hashtags, likes, friends, and followers as “success.” Only dollars […]

How managed IT services can help with cybersecurity

With the rise in cyberthreats, small- and medium-sized businesses must prioritize their cybersecurity measures more than ever. Fortunately, managed IT services providers (MSPs) can provide SMBs with enterprise-grade security solutions and services that can help them protect their data and networks. Here are some of the ways MSPs can help to safeguard your business. Enhanced […]