VoIP deployments at branch offices tend to fail for the same handful of reasons, and most can be measured in advance. Five metrics determine whether a phone system will perform well at a given location: concurrent call capacity, WAN headroom, latency, jitter, and packet loss. Testing them before deployment catches problems while they’re still easy […]

Most small and mid-size businesses have at least one UPS (uninterruptible power supply) protecting their servers and network gear. Fewer have a clear picture of whether those units are still adequately sized, whether the batteries are still functional, or whether the equipment they’re protecting has grown beyond the unit’s rated capacity. This guide covers the […]

If you look at any suburb this Halloween, you’ll see countless monsters roaming the streets. Vampires, creatures, and ghouls are all “wreaking havoc” (going to parties and trick-or-treating).

The real monsters, though, don’t look like this.

Every autumn, the medicine cabinet gets a little more crowded. There's cold medicine left over from last winter, vitamins bought in bulk, half-used bottles of cough syrup, and a prescription that should have been thrown out months ago. There’s plenty of medicine there, but a full cabinet has never been a measure of anyone's health.

It’s 4:17 on a Friday afternoon.

An employee receives an email that appears to be from the owner: “Can you send me the updated banking information before you leave?”

The name is right. The tone sounds familiar. And with everyone trying to wrap up the week, the easiest thing to do is simply respond.

October is Cybersecurity Awareness Month, and it's a good time to take stock of what you actually know vs. what you think you know when it comes to cybersecurity. Not all of the advice out there is accurate. Some have circulated for so long that it's taken on a life of its own and gets repeated until it sounds like fact, even when it's outdated or wrong.

When business computers and servers run too hot, the consequences range from reduced performance to premature hardware failure and, in serious cases, fire risk. The good news is that most overheating problems are preventable with a combination of smart placement, regular maintenance, appropriate cooling equipment, and monitoring. Here’s what to know. What heat actually does […]

Many business leaders overlook the hidden expenses stemming from idle office hardware and poorly calibrated monitors. Implementing foundational power management habits helps protect your bottom line while minimizing your company’s carbon footprint. Calibrating monitor brightness levels Display panels are among the primary power consumers in a standard office setup. Standard factory settings frequently push display […]

What if your office computers didn’t need to do all the heavy lifting? This article explores how thin and zero clients reduce hardware costs, simplify IT management, and improve security for modern businesses. A different way to think about workstations Traditional desktops are designed to handle everything locally. Processing, storage, and applications all happen on […]

With Voice over Internet Protocol (VoIP) becoming increasingly more common for businesses, business leaders must choose between cloud and on-premises hosting, both of which offer distinct advantages and challenges. This article outlines the essential factors to consider when selecting the most optimal hosting option for your company. Cost: Initial investment vs. ongoing expenses When comparing […]