More and more businesses are realizing the numerous advantages of using a Voice over Internet Protocol (VoIP) system. Compared to traditional landlines, VoIP systems entail lower costs and come with more features. One weakness that a VoIP system has is that it can be a target for a cyberattack, which is why it’s critical that […]

Voice over Internet Protocol (VoIP) phone systems allow you to make and receive calls over a broadband connection, making it significantly less expensive than traditional phone systems. However, like anything that connects to the internet, VoIP is susceptible to security risks. In order to keep your VoIP systems safe, it’s crucial to have the following […]

Voice over Internet Protocol (VoIP) telephony systems are one of the most essential technologies for businesses today. If your VoIP system goes down, you can lose productivity, customers, and profit. You can minimize your risk of VoIP downtime by following these tips. Choose a VoIP provider carefully VoIP providers aren’t created equal. Make sure to […]

When it comes to communication solutions, Voice over Internet Protocol (VoIP) systems are by far one of the best options for businesses. To make and receive calls, all you need is a stable internet connection, which means you can get rid of those outdated landlines. However, VoIP systems come with certain ownership costs that you […]

Denial-of-service attacks (DoS) attacks have been around for years and have caused millions of dollars in damage to businesses and organizations all over the world. What many businesses don’t know, however, is that VoIP systems can be the primary target of a type of DDos attack known as telephony denial-of-service (TDoS). Learn how to keep […]

Businesses that use Voice over Internet Protocol (VoIP) phone systems are at risk of theft of service, one of the most common types of VoIP fraud. Theft of service can impact an organization’s VoIP network in several ways, including decreased call quality and increased costs. Here’s what businesses should know about VoIP theft of service […]

For many customers, being put on hold in a call can be annoying. Some may even get frustrated and just hang up. Instead of keeping your business’s callers waiting without anything to do, why not have them listen to useful information that keeps them engaged? With a Voice over Internet Protocol (VoIP) system, doing this […]

Voice over Internet Protocol (VoIP) technology is a flexible, scalable, and highly efficient communication solution that more and more modern businesses are relying on. However, a large user base makes VoIP an attractive cybercrime target, which means VoIP users face increasing risks. Here are five effective security measures you can implement to protect your business’s […]

A reliable, efficient, and effective telecommunications system is critical to your ability to generate and nurture leads, communicate with vendors, and provide top-notch customer service. If that system were to break down, even for just a day, you could suffer significant losses in productivity, profits, and customer trust. For this reason, you should secure your […]

Like all business components, Voice over Internet Protocol (VoIP) systems have costs of ownership, or the direct and indirect costs accrued by a certain service or product. Understanding your VoIP’s total cost of ownership will help with your tech budgeting and more. Upfront costs Upfront costs are largely determined by the manner in which you […]