Should you worry about the new IoT malware?

A malware infection is one of the worst things that could happen to your Internet of Things (IoT) devices. But some users don’t even know there are IoT-targeted attacks that threaten computers, networks, and data. Rebooting an IoT device is a simple way to remove malware, but for those already infected with the latest strain, […]

The dangers of app overload in businesses

Apps are supposed to make life easier in the workplace. But if you use too many of them working at one time, things can get messy. This is a familiar problem in many small businesses that rely on several apps and software for daily operations. The confusion drains funds and reduces employee productivity, as a […]

AI-powered advances in customer support

High-quality products and services can make a business successful, but exceptional customer service is what makes customers come back. This is why companies constantly try to innovate their customer service strategy — and some do it by adding artificial intelligence (AI) into the mix. How AI capabilities enhance customer service AI has two capabilities that […]

The Benefits of a Disaster Recovery Plan

According to the Institute for Business and Home Safety, an estimated 25% of businesses do not reopen after experiencing a major disaster. Yet, less than half have a business continuity plan in place. A different study by Symantec showed that many companies overestimate their preparedness — both in terms of the methods they employ to protect data and the companies they are partnered with (if anyone). The study estimated outages to cost these companies $15,000 per day on average.

Be Smart and Back Up Your Valuable Data

Storing copies of your business data in the cloud will help you avoid the risks associated with broken hard drives, lost or stolen devices, and human error. That’s because entrusting your data to an expert cloud provider means you’ll have trained professionals handling the backup of your business assets online. How should you go about […]

5 tips on keeping mobile workers connected

Due to increasing connectivity and technological advances, mobile workers are increasingly becoming the norm in almost every industry. Business owners need to ensure these workers stay connected, so we’ve got some helpful tips in how to effectively apply mobile performance management. The ability to manage the workforce out in the field requires a modern support […]

Blockchain is much more than Bitcoin

Blockchain technology is very complex. So instead of diving in to what makes it work, we want to first showcase what it’s capable of. The primary purpose of blockchain is faster and more secure information exchanges, which has led to some incredible advances in small-business technology. Read on to see what you might be missing […]

Becoming #CyberAware: Why This Should be a Top Priority for Your Business and How to Get There

On a daily basis, you see reports of different companies getting breached and data stolen. Heck, just this morning on my way in to work, I heard about how Panera Bread is reporting that data was stolen from their system. Last week, we heard about Under Armour and the 150 million MyFitnessPal accounts that were hacked.