A malware infection is one of the worst things that could happen to your Internet of Things (IoT) devices. But some users don’t even know there are IoT-targeted attacks that threaten computers, networks, and data. Rebooting an IoT device is a simple way to remove malware, but for those already infected with the latest strain, […]
Apps are supposed to make life easier in the workplace. But if you use too many of them working at one time, things can get messy. This is a familiar problem in many small businesses that rely on several apps and software for daily operations. The confusion drains funds and reduces employee productivity, as a […]
Today’s small and midsize businesses (SMBs) have an uneasy relationship with technology — even if they don’t realize it yet. As the marketplace reaches new heights of complexity and speed, and consumers migrate to cyberspace en masse to make their buying decisions, SMBs are responding in turn.
High-quality products and services can make a business successful, but exceptional customer service is what makes customers come back. This is why companies constantly try to innovate their customer service strategy — and some do it by adding artificial intelligence (AI) into the mix. How AI capabilities enhance customer service AI has two capabilities that […]
According to the Institute for Business and Home Safety, an estimated 25% of businesses do not reopen after experiencing a major disaster. Yet, less than half have a business continuity plan in place. A different study by Symantec showed that many companies overestimate their preparedness — both in terms of the methods they employ to protect data and the companies they are partnered with (if anyone). The study estimated outages to cost these companies $15,000 per day on average.
Storing copies of your business data in the cloud will help you avoid the risks associated with broken hard drives, lost or stolen devices, and human error. That’s because entrusting your data to an expert cloud provider means you’ll have trained professionals handling the backup of your business assets online. How should you go about […]
Due to increasing connectivity and technological advances, mobile workers are increasingly becoming the norm in almost every industry. Business owners need to ensure these workers stay connected, so we’ve got some helpful tips in how to effectively apply mobile performance management. The ability to manage the workforce out in the field requires a modern support […]
Blockchain technology is very complex. So instead of diving in to what makes it work, we want to first showcase what it’s capable of. The primary purpose of blockchain is faster and more secure information exchanges, which has led to some incredible advances in small-business technology. Read on to see what you might be missing […]
On a daily basis, you see reports of different companies getting breached and data stolen. Heck, just this morning on my way in to work, I heard about how Panera Bread is reporting that data was stolen from their system. Last week, we heard about Under Armour and the 150 million MyFitnessPal accounts that were hacked.
Most of us don’t really think about the passwords we use in our daily lives. Passwords for Facebook, Snapchat, our Gmail account, our iPhone or Android phones, or any of the other hundreds of places where we would need to use a password to get access to something.