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When it comes to communication solutions, Voice over Internet Protocol (VoIP) systems are by far one of the best options for businesses. To make and receive calls, all you need is a stable internet connection, which means you can get rid of those outdated landlines. However, VoIP systems come with certain ownership costs that you […]

Microsoft 365 offers a convenient way to share calendars. In this guide, we will walk you through how you can quickly and easily do so to let others — even those without a Microsoft 365 account — view your calendar. What is Outlook? Outlook is a personal information manager from Microsoft, available as part of […]

The need to generate, manage, and remember numerous passwords for different accounts often causes password fatigue. Using the same passwords for all these accounts may seem like an ideal solution for many employees, but it comes with a huge risk to company security. The best solution is to use single sign-on. What is single sign […]

More and more businesses are investing more money in new IT solutions to drive efficiency, enhance customer service, and improve cybersecurity, among others. However, your IT investment might become a waste of money if you make these mistakes. 1. Failing to align new tech with business goals While many advertisers sell new technologies as the […]

Microsoft unveiled the first major upgrade for Windows 11 on September 20, 2022. Available in over 190 countries, Windows 11 version 22H2 comes with several new features to enhance productivity, security, and user experience. Read on to learn about these. Improved Start Menu Windows 11 22H2 update features three new settings for customizing the Recommended […]

If you own or operate a business, you’ve probably adapted to a number of changes over the years. As you inch closer to year-end, it’s time to figure out what still needs to be done. One of those potential changes might be an upgrade to your network infrastructure. When you look at making updates or […]

Email is one of the most commonly used forms of communication nowadays. It’s quick, easy, and convenient, but it’s also vulnerable to attacks from hackers. Read on for some practical tips that you can use to secure your email account and keep your information safe. Use strong passwords Many email users fail to realize how […]

Many healthcare organizations have digitized their processes, which include using electronic health records (EHRs). EHRs help improve the accuracy and accessibility of patient information. If you’re wondering whether transitioning from paper to digital records is worth it for your firm, here’s what you should consider. What are electronic health records? EHRs are digital official documents […]

When it comes to what IT equipment your staff uses, you can implement one of two policies, namely bring your own device (BYOD) and choose your own device (CYOD). Let’s explore the pros and cons of both BYOD and CYOD, so you can make an informed decision about which option best fits your business needs. […]

Recording phone calls is a common practice for many businesses. It allows them to analyze customer sentiment, track employee performance, and measure other essential data points to help optimize caller experience and improve their brand image. In this article, we’ll dig deeper into the benefits of call recording. Pinpoint problem areas Call recording can help […]