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Although many companies still use traditional phones, an increasing number rely on VoIP’s (Voice over Internet Protocol) multi-functionality, which allows employees to make voice calls, conduct video-conferences, and chat. Although many scammers send fraudulent emails to extort money or steal data from businesses, new ‘vishing’ campaigns are proving to be a more efficient way to […]

Microsoft never fails to announce exciting new features for their products. In an effort to improve support for small- and medium-sized businesses, they introduced a series of new apps and enhancements for Office 365 during the Inspire conference in July. Some of the most notable upgrades include: Microsoft Connections Email marketing campaigns are a great […]

Microsoft is releasing the Fall Creators Update in September that promises an even better array of features. Windows 10 users can expect improvements to OneDrive file management, battery usage, ransomware protection, and more. We have rounded up some of the new and noteworthy features for business users. Files on-demand in OneDrive ‘OneDrive Files On-Demand’ solves […]

Newspaper headlines and Hollywood movies have influenced our understanding of computer hackers, but in the real world it’s not so simple. Some hackers are making tremendous contributions to the field of cyber security, it just depends on which hat they’re wearing that day. Take a few minutes to learn about white, black and gray hat […]

One of Mac’s selling points is its powerful, highly intuitive, and user-friendly operating system. In fact, most companies using Macs today do so to save time and increase productivity. But you can take your Mac computer a step further with these tips and shortcuts. Use Siri to change your Mac’s system settings Rather than going […]

To ensure optimal security, two-step authentication is used. This requires a password as well as a unique six-digit code that is typically sent via SMS. The National Institute of Standards and Technology has voiced its concerns about this method and Google quickly responded by having users try an alternative method. Security was the main concern. […]

Most companies have customer relationship management (CRM) software to help them keep track of contact information and purchase history. But having a large database is worthless if you’re not using it to build long-lasting relationships. To keep existing clients coming back and bring new ones in, follow these CRM best practices. Always update customer information […]

As more and more businesses move their IT resources into the cloud, it’s no wonder that a company as big as Google is doing everything it can to upgrade the products it delivers over the internet. The search giant has at least 60 separate cloud services, and its most recent release makes them all faster. […]

Mobile devices can’t accomplish everything that desktops and laptops can, but that doesn’t mean they’re not important to businesses. More and more employees are using smartphones and tablets to increase productivity and enhance collaboration. But before you adopt a mobile device policy, you must keep them safe from cyber criminals. Cyber criminals now have more […]

From computers to smartphones to tablets, we use smart devices every day. Web browsing is one of the most common forms of usage, so isn’t it time we were able to share websites from one device onto another? Android and Microsoft agree, and have devised a solution. According to Gartner, Android operating systems held 81.7 […]